Vision
Developing a shared vision for the desired customer experience, program objectives and KPIs and clarifying that vision through research and ideation provides the essential framework for program success.
Learn MoreWHAT’S THE BEST WAY TO MAKE COMPLEX PROGRAMS SIMPLE?
CHOOSE A PARTNER WITH A PROVEN PROCESS AND A HISTORY OF SUCCESS
Even in their simplest form, retail programs require significant effort and precise execution to be successful. There are many decisions to be made and the pieces must come together to form a cohesive solution that delivers results.
That’s why we employ a disciplined process for end-to-end program execution. Every step has been carefully refined based on decades of experience. When you need it all to come together flawlessly, you can put your trust in DCI.
Creative Strategy & Design
DCI has a long legacy of intentional design built from insightful strategies. We are creative and collaborative, allowing us to learn from years of expertise without being limited by it.
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Validation
What looks good on paper doesn’t always work in real life. That’s why we test and refine our solutions to ensure they stand up to the everchanging dynamics of the retail floor.
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Execution
A program is only as successful as its execution. Our proven end-to-end process ensures all elements are work together flawlessly, with full-service support at every step.
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Measurement
Data is the heartbeat of any retail program. Our team knows how to leverage that data to understand behavior, measure success and plan for future growth and evolution.
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Program Management
We don’t launch and leave at DCI. Throughout the life of your program, we will be there to help optimize, engage, communicate, train and evolve.
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